Frequently Asked Questions
Everything you need to know about our premium footwear and services.
How do I determine my correct size in Grant Stone boots?
Most of our customers find that sizing down a half size from their standard sneaker or Brannock size provides the best fit. We recommend consulting our detailed sizing guide for specific last measurements.
What is your return and exchange policy?
We offer a 15-day return window for unworn items in their original condition. Please ensure you try on your footwear on a carpeted surface to avoid scuffing the leather outsoles.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and duties are calculated at checkout based on your specific location and the weight of the order.
What type of leather do you use for your footwear?
We source premium leathers from world-renowned tanneries, including Horween in Chicago and C.F. Stead in England, ensuring a durable product that develops a unique patina over time.
Can Grant Stone shoes be resoled?
Absolutely. Our footwear features Goodyear welt construction, which allows the outsoles to be replaced by a professional cobbler multiple times, extending the life of your boots for years.
How should I care for my leather boots?
We recommend using cedar shoe trees to maintain shape and moisture balance, along with regular brushing and occasional conditioning with a high-quality leather cream.